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Privacy

Launch version

How Sellr AI handles marketplace and account data.

This privacy notice explains the practical data Sellr AI uses to run verified community resale, AI listing drafts, Premium, support requests, reporting, and account operations.

What Sellr AI Collects

Sellr AI collects the information needed to run a verified local marketplace and respond to user requests.

  • Account and contact details, such as display name, profile photo, verified email or phone, a password if you set one (stored only as a secure hash), and community membership status.
  • If you sign in with Apple or Google, the account identifier and email they share with Sellr AI, and your name if you choose to share it. For Sign in with Apple, Sellr AI also keeps an encrypted Apple token so it can revoke its access when you delete your account.
  • Marketplace content, such as listings, prices, descriptions, photos, approximate pickup areas, offers, meetup plans, saved items, and seller profile context.
  • Messages, reports, support requests, and waitlist submissions that users send through Sellr AI.
  • Premium subscription status from Apple, such as the plan, renewal and expiry dates, and transaction identifiers. Apple handles payment, and Sellr AI never receives your card details.
  • Basic device, browser, log, and security data, including push notification tokens for the iPhone app, used to deliver notifications, keep the service reliable, and investigate abuse.

How Sellr AI Uses Data

  • To verify community access, keep marketplace activity community-scoped, and support buyer and seller workflows.
  • To operate listing creation, AI listing drafts, browsing, messaging, offers, meetups, notifications, support, reports, and admin moderation.
  • To provide Premium features and track how many AI drafts each account has used.
  • To troubleshoot bugs, improve the product, prevent spam or abuse, and protect account access.
  • To send transactional messages such as sign-in codes, support responses, and product notices that are tied to the service.

AI Listing Drafts

In the Sellr AI iPhone app, you can ask AI to prepare a listing draft from your photos. AI is optional: selling without it is free and complete.

  • When you ask for a draft, your photos and any details you add are sent to Google Cloud Vertex AI (Gemini) to prepare it. Sellr AI only sends real member photos to Google under a zero data retention setup, and Google does not use them to train its models.
  • When you ask for a price suggestion, Sellr AI sends only the item name, brand, model, and size, never your photos or personal details, to Gemini with Google Search to find recent public used listings. Each suggested price shows its sources.
  • The draft and price research are saved with your account so you can review and edit every field. AI never publishes, prices, messages, or makes offers for you.

Sharing

Sellr AI does not sell personal data. Data may be shared with service providers that help run the service, or when required to protect users, comply with law, or respond to abuse.

  • Hosting and database: Vercel, Railway, and Supabase.
  • Photo storage: Cloudflare.
  • Email and phone verification: Resend and Twilio.
  • AI drafts and price research: Google Cloud.
  • Sign-in, push notifications, and Premium subscriptions: Apple and Google, for the features you use.
  • Product analytics and error monitoring: PostHog and Sentry, without message bodies, sign-in codes, or exact pickup locations.

Marketplace Visibility

  • Other verified members of your community may see the listing details, seller profile context, and message content needed for a transaction.
  • Listings should use approximate pickup areas. Exact private pickup details should be shared only in conversation when both sides are ready.
  • Reports and moderation actions may expose relevant context to authorized operators for safety review.

Retention And Deletion

Sellr AI keeps data while it is needed to operate accounts, listings, messages, support, safety review, and legal or audit obligations. You can delete your account in the Sellr AI app or through support; personal data is scheduled for deletion 30 days after the request, while messages and safety records are kept without personal details. Deleting your account does not cancel a Premium subscription; cancel it in your Apple account settings.

To request deletion, use the support form and choose Account, access, or deletion help.

Security

Sellr AI uses verified sign-in paths, server-side API access, and operational controls to protect marketplace data. No online service can promise perfect security, so users should avoid sending passwords, OTP codes, payment details, or private pickup addresses through support.